Text Messaging Terms
Last updated: August 14, 2026
The short version: we text you about your lighting job. Reply STOP to stop. Reply HELP for help. Message and data rates may apply. We never sell your number.
1. What this messaging program is
Family Holiday Lighting sends text messages to customers, staff, and people who have contacted us, relating to lighting estimates, scheduling, and service. Messages are conversational and one-to-one: a reply to something you asked, or a notice about your specific job. We do not send bulk promotional or marketing text messages through this program.
2. How you give consent
Consent is collected verbally, in person or over the phone, at the moment you give us your mobile number. This happens when you request an estimate, schedule work, or during an existing job.
This is the exact wording our owner and crew use when asking:
"What's the best mobile number for you? We'll text you your quote and let you know when the crew is coming. Message frequency varies, message and data rates may apply, and you can reply STOP any time to cancel or HELP for help. Our text messaging terms and privacy policy are at familyholidaylighting.com/text-messaging-terms."
We record that you agreed, along with the date. If you say no, we do not text you. Submitting our online estimate request form at familyholidaylighting.com/get-a-quote is also a request for us to contact you about it: we may text the mobile number you give us about that estimate, its scheduling and crew arrival, and nothing else. Reply STOP at any time to stop. We never buy, rent, or obtain phone numbers from third-party lists, and we do not use keywords, short codes, or text-to-join to collect numbers.
3. How often we message
Message frequency varies. We text when there is something to tell you about your job, or when you have asked us something. There is no fixed schedule and no recurring broadcast.
4. What it costs
Message and data rates may apply. We do not charge for the messages, but your mobile carrier may, depending on your plan. Check with your carrier if you are unsure.
5. How to stop
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. You will get one confirmation and then we will not text you again from that number. If you change your mind, reply START to resume.
6. How to get help
Reply HELP or INFO to any message, or email jeff@familyholidaylighting.com.
7. Carrier and delivery
Mobile carriers are not liable for delayed or undelivered messages. We cannot guarantee that every message is delivered, as carriers may filter or delay messages for reasons outside our control. Supported carriers may change over time.
8. Your privacy
We do not sell, rent, or share your mobile information or your text messaging consent with any third party or affiliate for marketing purposes. See our privacy policy for the full detail.
9. Marketing messages
We will not send you promotional or marketing text messages unless you have separately given us written permission to do so.
10. Changes
We may update these terms. The current version is always posted on this page with the date it took effect.
11. Contact
Family Holiday Lighting
Email: jeff@familyholidaylighting.com
Web: https://familyholidaylighting.com